A retail store owner noticed a bat backed into the high celling corner of their store in San Antonio, TX. The owner attempted to call several animal services in their area first, but unfortunately found no help. Hoping there was someone out there who would know what to do, they kept calling every number they found, and eventually called. us. We provided guidance on how to safely contain the bat and located a bat-trained rescuer in the finder’s area. The bat was transferred to a rescuer where he/she will be assessed for hopeful release back to the wild.