“Hi, I’m located in Rochester, New York, and my roommate and I have noticed a bat on our porch for like three days, it’s clearly just very tired, hungry and injured, and we would like to get it somewhere safe.” We called back and provided guidance on how to safely contain the bat and located a bat trained rescuer in the finder’s area. The bat was transferred to a rescuer where he will be assessed for hopeful release back to the wild.